Privacy Policy
Last updated: 11 September 2026
DOMOG is a brand operated by Inner Mongolia Mengyou Culture Media Co., Ltd. (“we”, “us” or “our”). This Privacy Policy explains how we collect, use and protect your personal data when you visit or place an order through namurshop.com (the “Website”).
- Data Controller
Company: Inner Mongolia Mengyou Culture Media Co., Ltd.
Brand: DOMOG
Customer service email: baiyinnana@qq.com
Telephone: +86 150 2493 2439
Registered business address: Available upon request through our customer service email.
- Personal Data We Collect
When you use the Website or place an order, we may collect:
- Name and contact details;
- Billing and delivery address;
- Email address and telephone number;
- Order details, payment status and transaction information;
- Messages and information you provide when contacting us;
- Technical information such as IP address, browser type and device information.
We do not store your complete payment card details. Payments are processed by third-party payment providers, including PayPal, in accordance with their own privacy policies.
- How We Use Your Data
We use personal data to:
- Process and deliver your orders;
- Take and confirm payments;
- Provide customer service and respond to enquiries;
- Manage returns, refunds and complaints;
- Send order confirmations, shipping updates and service messages;
- Prevent fraud, misuse and unauthorized transactions;
- Comply with legal, accounting and tax requirements;
- Improve the security and performance of the Website.
We do not use your personal data for advertising or marketing analytics unless we first obtain any consent required by applicable law.
- Cookies
The Website uses essential cookies required for shopping cart, checkout, login, security and payment functions.
We currently do not use Google Analytics, Meta Pixel or advertising cookies. If this changes, we will update this Privacy Policy and request consent where required.
- Sharing Personal Data
We may share necessary information with:
- Payment providers such as PayPal;
- Logistics and customs partners who process delivery and customs clearance;
- Website hosting, security and technical service providers;
- Government, tax, customs or law enforcement authorities where legally required.
These parties receive only the information necessary for their services.
- International Transfers
Your personal data may be transferred to or processed in China, Europe or other countries where our payment, hosting, logistics or service providers operate. We take reasonable steps to protect your data and require service providers to handle it securely.
- Data Retention
We retain order and transaction information for as long as necessary to provide services and comply with accounting, tax, legal and dispute-resolution requirements. Other information is kept only for as long as reasonably necessary.
- Your Rights
Depending on applicable law, you may have the right to request access to, correction, deletion or restriction of your personal data, or to object to certain processing.
To exercise your rights, contact:
We may need to verify your identity before processing a request. You may also have the right to lodge a complaint with the relevant data protection authority.
- Children
The Website is not intended for children who are not legally permitted to purchase products. We do not knowingly collect personal data from children for marketing purposes.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
- Contact
For privacy questions, contact:
Email: baiyinnana@qq.com
Telephone: +86 150 2493 2439